WHAT HAPPENED?
Adobe released an update to Adobe Creative Cloud (version 3.5.0.206) that may incorrectly delete files on Mac OS X devices.
WHEN DID IT HAPPEN?
The update was released on Thursday, February 11, 2016. Adobe pulled the update on Friday, February 12, 2016.
WHY DID IT HAPPEN?
WHAT HAPPENED?
Microsoft has enacted a recall for the AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before March 15, 2015.
WHEN DID IT HAPPEN?
The recall program began on Friday, January 22, 2016.
WHY DID IT HAPPEN?
Microsoft reported that there is a potential fire hazard with the affected AC power cords. Due to the potential fire hazard, Microsoft recommends immediate cessation of use of the affected cords.
WHAT'S HAPPENING?
The TSO Help Desk will close early.
WHEN IS IT HAPPENING?
At 2:00 PM on Friday, January 15, 2016.
WHY IS IT HAPPENING?
In observance of the Martin Luther King Day holiday.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).
WHAT'S HAPPENING?
The TSO Help Desk will close early.
WHEN IS IT HAPPENING?
At 12:00 PM on Friday, December 18, 2015.
WHY IS IT HAPPENING?
In observance of Winter Break.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).
WHAT'S HAPPENING?
The TSO Help Desk will close early.
WHEN IS IT HAPPENING?
At 2:00 PM on Wednesday, November 25, 2015.
WHY IS IT HAPPENING?
In observance of the Thanksgiving holiday.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).
WHAT'S HAPPENING?
The TSO Help Desk will be closed.
WHEN IS IT HAPPENING?
Tuesday October 13, 2015.
WHY IS IT HAPPENING?
To attend the 2015 CoC Staff Retreat.
WHAT DO YOU NEED TO DO?
If you require IMMEDIATE assistance during that time, please call 404-385-3833.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).
WHAT'S HAPPENING?
The TSO Help Desk will close early.
WHEN IS IT HAPPENING?
At 2:00 PM on Friday, September 4, 2015.
WHY IS IT HAPPENING?
In observance of the Labor Day holiday.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).